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Sending your phone off to be repaired can be scary. You never really know if the person working on your device is able to gain access to your private files. This is why it’s recommended that you factory reset your device before sending it off. Well, that might be a thing of the past, according to a new report. A native repair mode could be coming to Android in the near future.
It’s important that you secure your phone before getting it repaired. Not to fearmonger, but there is the chance that you run across the wrong repair person. Having a PIN or password is a good method to stop potential ingress, but the person repairing your device needs to get into it to test if it’s working. That’s the dilemma that people have to deal with.
Also, not everyone wants to go through factory resetting their device and setting it back up again. The repair mode will definitely come in handy for them.
Google is working on a native Android repair mode
You should be used to this feature if you’re using a Galaxy or Pixel phone. It’s a mode that you put your device in before you take it to be repaired. Again, the repair person needs to have some access to the software in order to make sure that it’s working. So, having your phone locked won’t be the best option.
You’ll use your device’s primary security method to put it into repair mode. While in repair mode, your phone will have what appears to be a fresh install of Android. Your account and all of your data will still be on it, but it will remain hidden away from the user. So, the repair person will be able to interact with the operating system without seeing any of your private content. After you get your phone back, you’ll be able to disable the mode and pick up where you left off.
Manufacturers will be able to disable this mode if they have their own version of the repair mode that they want to use. So, it’s good that Google isn’t forcing them to only use the default. This feature isn’t out just yet, but it’s soon to enter beta testing.
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