Trust in AI companies is on the decline

When all AI companies talk about their products, they typically talk about how their the most secure AI products on the face of the planet. However, this isn’t doing much to sway concerned users. According to a new report, it appears that trust in AI is on the decline across most of the world.

AI models need to be trained on data from across the internet and our conversations. So, trust is one of the most important topics in AI technology. People have to trust that AI companies are going to follow through on their word and create AI technology that’s actually safe.

Trust in AI companies is on the decline according to a new report

Globally, trust in AI companies has changed over the past five years. Many markets around the world trust them much less than back in 2019. According to a report about 53% of surveyed users actually trust AI companies globally. However, that number is substantially lower than five years ago. Back then, about 61% of users trusted AI companies. In the US, the number dropped from 50% five years ago to just 35%. That’s a pretty significant drop.

Five years ago, generative AI wasn’t really a thing for the public. So, we can bet that the advent of this technology caused a sharp downturn. Aside from the fact that it lets users generate content, the fact that regulation is sparse is another factor. People are calling for more governmental regulation of AI. “When it comes to AI regulation, the public’s response is pretty clear: ‘What regulation?’,” said Edelman global technology chair Justin Westcott.

Right now, there aren’t any real laws or regulations surrounding AI technology, so it’s understandable that people are losing faith in the technology. The research data reveals that most developed companies are less likely to embrace AI technology. This list includes countries like France, Australia, the US, the UK, The Netherlands, Sweden, Ireland, and Canada.

However, it appears that it’s the opposite for countries like Saudi Arabia, India, China, Kenya, Nigeria and Thailand. These countries are more likely to embrace AI technology.

Be that as it may, the trends show that fewer people are willing to embrace and trust AI technology. We’ll have to see if this changes as more industries embrace the technology.