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It’s no secret that Microsoft is leading the AI race, with Google striving to protect its search engine domination. However, Microsoft’s implementation is far from perfect, as its Bing AI chatbot has received widespread criticism because of its manipulative replies. Now, in an effort to fix this issue, Anthropic, a startup co-founded by ex-OpenAI employees, has launched Claude, an AI chatbot that promises to be “helpful, honest, and harmless.”
This announcement follows a closed beta testing last year where the company tested Claude with launch partners such as Robin AI, AssemblyAI, Notion, Quora, and DuckDuckGo. In addition, Anthropic has also launched Claude Instant, which the company claims is faster and less cost derivative.
“We think that Claude is the right tool for a wide variety of customers and use cases. We’ve been investing in our infrastructure for serving models for several months and are confident we can meet customer demand,” said an Anthropic spokesperson.
What sets Claude apart?
Although the fundamental principles behind Claude are the same as Bing’s AI chatbot (summarizing, answering questions, providing writing assistance, and generating code), Anthropic claims that their “constitutional AI” sets them apart, as they have designed the chatbot to avoid sexist, racist, and toxic outputs, as well as to avoid helping a human engage in illegal or unethical activities. This approach aims to provide a “principle-based” way to align AI systems with human intentions.
Early feedback from clients suggests Claude is less likely to provide harmful or manipulative answers and is easier to converse with. While this feedback is promising, Claude has some drawbacks.
Firstly, the chatbot is worse at math and grammar compared to its rival ChatGPT. Secondly, the chatbot tends to invent names and terms of its own which do not exist. However, with industry giants like Google backing up the company, it’s clear that Anthropic has the potential to become a significant player in the AI industry.
“We’re not pursuing a broad direct-to-consumer approach at this time. We think this more narrow focus will help us deliver a superior, targeted product,” said Anthropic.
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