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OnePlus recently issued a clarification regarding a mistake in the product specification listing for their OnePlus 12R (Review) smartphone. Initially, OnePlus India listed the 256GB variant of the OnePlus 12R with UFS 4.0 storage. However, the company has now corrected this error, confirming that the 256GB variant of the OnePlus 12R actually comes with UFS 3.1 storage, the same as the 128GB variant.
Despite this discrepancy in the initial listing, OnePlus assures users that the device will still offer excellent performance, with features like launching apps faster and maintaining smooth operation over time.
OnePlus assures users that the OnePlus 12R will still offer excellent performance
“During the launch of the OnePlus 12R, we announced Trinity Engine, a new set of software algorithms that help keep your phone’s memory and storage running fast and smooth for years to come,” wrote OnePlus president Kinder Liu on the OnePlus Community forum.
However, some customers who purchased the 256GB variant of the OnePlus 12R expecting UFS 4.0 storage may feel disappointed by the discrepancy. There have been inquiries about potential refunds for customers who received the UFS 3.1 version instead.
Android Authority has contacted OnePlus asking whether the company will offer a refund to the customers who have purchased or pre-ordered the said variant of the OnePlus 12R. As of now, OnePlus has not provided a response to these inquiries.
OnePlus encouraged its customers to contact its Customer Service team for further quarries
“Of course, I understand that some of you who have purchased or pre-ordered a OnePlus 12R may want to discuss this further with our team, and I’d encourage you to contact our Customer Service team through the usual channels,” said Kinder Liu.
Despite the oversight regarding the storage specifications, OnePlus emphasizes its commitment to ensuring a positive user experience with the OnePlus 12R. As stated by the company, the device underwent full certification testing using UFS 3.1 storage, ensuring its performance and longevity.
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