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Samsung is preparing a fix for the Galaxy S23’s fingerprint issues that cropped up following the One UI 6.1 update. Responding to a user’s complaint on its community forum, a moderator said that the company is aware of the issues and plans to release a new update to fix those. We don’t yet have a timeframe for its release.
An upcoming update will fix the Galaxy S23’s fingerprint issues
Samsung started updating eligible Galaxy devices to One UI 6.1 at the end of March. The Galaxy S23 series picked up the update first, followed by the Galaxy Z Fold 5, Galaxy Z Flip 5, and Galaxy Tab S9 series. While the new One UI version brought plenty of new features and improvements, it introduced a few bugs to the Galaxy S23 trio.
Users reported issues with fingerprint recognition and the touchscreen. Samsung has already confirmed that the Google Discover feed causes the latter issue. The Google app has compatibility problems with One UI 6.1 on the Galaxy S23, Galaxy S23+, and Galaxy S23 Ultra. It is up to Google to fix it, the company said. In the meantime, you can try deleting app data and restarting the phone.
The fingerprint issues, on the other hand, are something Samsung will fix itself. The Korean firm hasn’t revealed the underlying cause of the problem but confirmed that a fix is on the way. It may arrive with the April security update, which has been already pushed to the latest foldables, flagship tablets, and a handful of mid-range devices. The Galaxy S23 series should also get it soon.
The fingerprint icon occasionally disappears after the One UI 6.1 update
The fingerprint issues on the Galaxy S23 series seem to be fairly widespread. Over the past few days, many users have reported problems with fingerprint recognition following the One UI 6.1 update. They reported the issues on Reddit, X, Samsung Community, and other online platforms. The Galaxy S23 FE, which has an optical scanner instead of an ultrasonic scanner, is also affected.
According to user reports, the fingerprint icon occasionally disappears. When that happens, the phone doesn’t recognize fingerprints. They have to lift their finger, wait for the icon to re-appear, and try again. This can be frustrating, to say the least. Thankfully, Samsung has quickly acknowledged it and is preparing a fix. We will let you know when the update arrives. You can also manually check for updates from the Settings app.
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