Scam Callers just got owned by this Chatbot

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Let’s face it, we all hate scam callers. These days, most of us don’t answer the phone unless we know who it is. Well, a group of cybersecurity experts in Australia have taken this to a whole new level. They are developing a chatbot that can impersonate a human and sit on the scam call, to waste the scammers time. Essentially giving the scammers a taste of their own medicine.

They are creating this chatbot system as a “honeypot” that will lure scammers into a 40-minute-long conversation, that will ultimately amount to nothing. Sound familiar? That’s basically what scammers do. The name of this Chatbot is Apate, and it’s still got a long way to go.

This is being done by researchers at Macquarie University in Sydney, and professor Dali Kaafar said that “our model ties them up, wastes their time, and reduces the number of successful scams. We can disrupt their business model and make it much harder for them to make money.”

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The goal is to make the Chatbot smart enough to trick a scammer

The goal here is to trick these scammers into staying on the phone for a 40-minute conversation with the bot. Currently, the bot is only averaging about 5 minutes before the scammer hangs up. However, Kaafar has noted that “we found the bots react pretty nicely to some tricky situations that we were not expecting to get away with, with scammers asking for information that we didn’t train the bots for – but the bots are adapting and coming up with very believable responses.”

Could this be the future way to deal with scam calls? Probably not. As Kaafar mentions, it’s only a matter of time before the scam callers adopt AI to make it easier to get through these bots and call screeners like what Google has built into the Pixel. But for now, it is pretty fun to see the scammers getting scammed and their time wasted.

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