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12 Best AI-powered Customer Communication Platforms for Contact Centers
Malware

12 Best AI-powered Customer Communication Platforms for Contact Centers

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Major CRM Provider Really Simple Systems Leaked 3M Customer Records
Hacking

Major CRM Provider Really Simple Systems Leaked 3M Customer Records

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How customer advocacy drives business growth
Tech

How customer advocacy drives business growth

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Zoom is improving the customer experience and, of course, AI plays a part
Android

Zoom is improving the customer experience and, of course, AI plays a part

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Apple wants to ditch customer support on social media
Tech

Apple wants to ditch customer support on social media

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Cloud hosting Provider Lost all Customer Data-Ransomware Attack
Hacking

Cloud hosting Provider Lost all Customer Data-Ransomware Attack

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Zoom takes back its policy that allowed use of customer data to train AI
Tech

Zoom takes back its policy that allowed use of customer data to train AI

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T-Mobile lays off almost 70% of its notable customer service team
Tech

T-Mobile lays off almost 70% of its notable customer service team

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Amazon Ring Employees Able to Access Customer Video
Hacking

Amazon Ring Employees Able to Access Customer Video

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T-Mobile will use AI to better understand customer retention
Tech

T-Mobile will use AI to better understand customer retention

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